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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dani jackson

June 9, 2025

5  out of  5
rating by dani jackson
"This office is always kind and helpful. My grandmother has been with them for years and I appreciate their service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ray Sug

June 4, 2025

5  out of  5
rating by Ray Sug
"Agent Tarah excellent professional explaining courteous"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yvette

May 30, 2025

5  out of  5
rating by Yvette
"5/30/2025: Today I called my State Farm Office, of insurance agent Georgelyn Hicks. I spoke with one of the kindest young ladies I know, Addie. During my call, Addie was professional, respectful, kind, patient, informative and full of positive energy. She’s what good customer is, and should always be. Thank you again Addie, for shining your sunshine on me. Keep shining Addie.👏🏽😊🌹"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Delores teague

May 29, 2025

5  out of  5
rating by Delores teague
"Always excellent service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lorraine Underwood

May 28, 2025

5  out of  5
rating by Lorraine Underwood
"I have been with her Georgelyn Hicks since 2013. She gave me a great deal!"
We responded:
"Thank you Lorraine. The Hicks team 😊 is a family dedicated to serve you. Lorraine I am so glad to help you find great auto insurance! "
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Monie Brown

May 28, 2025

5  out of  5
rating by Monie Brown
"I walked in to my local state farm agency and was welcomed with a wonderful warm entry. I was just going for a quote but i wonderul lady named Tarah told me theyll have me in and out also with insurance and she was right. Some of the best customer service i have ever experienced. The Agent Addie had me in and out and I also purchased additional insurance besides car insurance. The rates was wonderful and I am very happy with that. I walked in looking for a quote and walked out with insurance and made it on time for work 😎"
We responded:
"Monie, thank you for taking that walk to my office! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeffrey Jordan

May 23, 2025

5  out of  5
rating by Jeffrey Jordan
"Ashley was extremely helpful and polite. I'm extremely satisfied with the whole team at this State Farm office."
We responded:
"Hi Jeffrey it great to hear that our newest team member is delivering extreme customer service at Georgelyn Hicks-State Farm Insurance "
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Samuel L Jones

May 21, 2025

5  out of  5
rating by Samuel L Jones
"Great meeting with Alana. She was supportive a great listener and well versed on what State Farm offers to meet our insurance needs. Awesome customer service."
We responded:
"Thank you, Samuel, for sharing your positive experience with Alana! We're thrilled to hear that she provided you with supportive and well-versed customer service. We're here for all your insurance needs and look forward to assisting you further. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Gwendolyn Jones

May 21, 2025

5  out of  5
rating by Gwendolyn Jones
"I would like to commend Allana for her exceptional service. I contacted her seeking clarification regarding a payment that was debited in an amount higher than usual. From the outset, Allana was extremely professional, efficient, and courteous. She provided a clear and thorough explanation of the charge, which helped me better understand the adjustment for that particular month. Her patience, warmth, and depth of knowledge made a potentially stressful situation much easier to manage. Thanks to her assistance, I was able to stay on track with my budget and approach the rest of my day with peace of mind. Thank you, Allana, for your outstanding support and for truly being a bright spot in my day."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Monica Caldwell

May 21, 2025

5  out of  5
rating by Monica Caldwell
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Joyce

May 17, 2025

5  out of  5
rating by Shirley Joyce
"Thank you Tarah for your quick service for sending me my insurance cards I requested. You represent State Farm very well with your professional service."
We responded:
"Hello Mrs Joyce, thank you for giving our office this 5 Star Google review on our State Farm insurance office. We strive to be informative and responsive to your questions. "
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Willis Albright

May 16, 2025

5  out of  5
rating by Willis Albright
"Georgelyn Hicks- State Farm is the best decision I've made in a long time excellent customer service AAA all the way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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dre hill

May 14, 2025

5  out of  5
rating by dre hill
"Tarah was very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sid Mathis

May 14, 2025

5  out of  5
rating by Sid Mathis
"Allana was nothing short of amazing! I called after a car accident, and I needed some questions answered about my policy. She was kind, quick, informative, and she lifted my spirits in a tough situation. She even remembered my birthday that’s in a couple days!! Thank you Allana!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Summer Tyme

May 14, 2025

5  out of  5
rating by Summer Tyme
"She has exceptional customer service ❣️ She was very professional and patient with me. She was informative and detailed with the different services and products offered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Priscilla Maye

May 12, 2025

5  out of  5
rating by Priscilla Maye
"This location does it all. First rate service. They return calls promptly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ms. Q

May 12, 2025

5  out of  5
rating by Ms. Q
"Allana was amazing. She provide me with a review of my policy, recommended a few updates and was very efficient. Thank you for all of your help Allana!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alvin Williams

May 12, 2025

5  out of  5
rating by Alvin Williams
"They were excellent. Thank you."
We responded:
"Alvin, thank you for your 5-star review! We are so pleased to hear that you were happy with our services. We look forward to assisting you again with your insurance needs in the future! – Georgelyn"
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Tracey Ross

May 12, 2025

5  out of  5
rating by Tracey Ross
"Staff always pleasant and willing to help. The professionalism is awesome."
We responded:
"Thank you Tracey, I appreciate you taking the time to review our office."
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Cloyd Ross

May 12, 2025

5  out of  5
rating by Cloyd Ross
"Service is always great. Always a pleasant experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Hart

May 9, 2025

5  out of  5
rating by John Hart
"Allana with state farm insurance agent rating a 10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deaner Abernathy

May 8, 2025

5  out of  5
rating by Deaner Abernathy
"I have no complaints. The service has been outstanding. I'm so happy to be eith you all!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tony Jennings

May 7, 2025

5  out of  5
rating by Tony Jennings
"Addie was fast and fair"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kahlil Slater

May 7, 2025

5  out of  5
rating by Kahlil Slater
"Very helpful and willing to work with you."
We responded:
"Hey Kahlil, It has been my honor to protect your family and you for many years. Thank you for this 5 Star review"
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Diana Christion

May 7, 2025

5  out of  5
rating by Diana Christion
"Call to get a new car quote and addy was on point about everything and even did some bundles with my home and life"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"