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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Sanford

March 31, 2026

5  out of  5
rating by Erica Sanford
"Addie was very knowledgeable and helpful to my needs. Highly recommend her"
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Jeanette Davis

March 31, 2026

5  out of  5
rating by Jeanette Davis
"Love my insurance very professional and definitely make sure my insurance needs are met 🙂 I been with this company for quite sometime now I wouldn't dare leave."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Douglas Davis

March 25, 2026

5  out of  5
rating by Douglas Davis
"Assistance with updating information."
We responded:
"Douglas, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Georgelyn Hicks’s Team is just a call or email away!"
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Monie Brown

March 23, 2026

5  out of  5
rating by Monie Brown
"I walked in to my local state farm agency and was welcomed with a wonderful warm entry. I was just going for a quote but i wonderul lady named Tarah told me theyll have me in and out also with insurance and she was right. Some of the best customer service i have ever experienced. The Agent Addie had me in and out and I also purchased additional insurance besides car insurance. The rates was wonderful and I am very happy with that. I walked in looking for a quote and walked out with insurance and made it on time for work 😎"
We responded:
"Monie, thank you for taking that walk to my office! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elbert Clinton

March 19, 2026

5  out of  5
rating by Elbert Clinton
"Excellent service"
We responded:
"Wow, thank you for the 5-star review, Elbert! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Crystal Lawson

March 18, 2026

4  out of  5
rating by Crystal Lawson
"I'm uncertain about my experience my insurance payment is to high we are retired on a fixed income and everytime we turn around our insurance is going up"
We responded:
"Crystal, Thank you for your loyalty over the years. We understand how rising insurance costs can be tough on a fixed income. Please know we’re here to help review your policy and find ways to manage your payments. Also, we’re excited to share that State Farm® is returning $5 billion in cash back to auto customers through the largest dividend in company history for those with active policies in 2025. We appreciate you and look forward to assisting you!"
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Matthew Shafer

March 11, 2026

5  out of  5
rating by Matthew Shafer
"Addie was incredibly helpful and made the process easy. Would definitely recommend!"
We responded:
"Wow, thank you for the 5-star review, Matthew! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Olivia Harris

March 6, 2026

5  out of  5
rating by Olivia Harris
"Very friendly, kind and gracious with their customers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Georgelyn Hicks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Carl Rochelle

March 3, 2026

5  out of  5
rating by Carl Rochelle
"Very good at explaining insurance and different cost and what needed ,great patience"
We responded:
"Thank you Carl! We are thrilled to hear you had a great experience with my team. Our team at Georgelyn Hicks State Farm takes pride in serving the Dolton community. If you know someone else who could benefit with great service and vehicle insurance, We Love Referrals!"
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Patricia Johnson

February 25, 2026

5  out of  5
rating by Patricia Johnson
"It has been close to 15 wonderful years with State Farm. I truly appreciate the high level of professionalism that everyone exemplifies."
We responded:
"Hi Patricia, thank you for the feedback! We love hearing that we were able to find you a great price on your coverage. At Georgelyn Hicks State Farm, our goal is always to provide the best possible value to our Chicagoland good neighbors. We're glad we could help your budget and your peace of mind!"
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Crystal Payne

January 28, 2026

5  out of  5
rating by Crystal Payne
"Addie did a great job explaining to me the life insurance policies available to me and also giving me a great deal for auto and condo insurance. She was available for all of my many questions and took great care of me, walking me through each step of the process. Greatly appreciate her assistance!"
We responded:
"Thank you Crystal! We are thrilled to hear you had a great experience with with Addie. I'll be sure to share you kind words with her-it makes our day! Grateful to be your local Dolton State Farm Insurance agent. If you think someone else could benefit from the service and deal you received "We Love Referrals!""
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Selina Teague

January 9, 2026

5  out of  5
rating by Selina Teague
"I’ve not given any reason to have my insurance increased, NO ACCIDENTS SINCE I’ve been a customer. State Farm is a great company"
We responded:
"Selina, Thank you for taking the time to review our office. I'm always ready to discuss questions that arise. I look forward to meeting with you."
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WIlliam Ward

January 6, 2026

5  out of  5
rating by WIlliam Ward
"Courteous, knowledgeable, and kind is how I describe my experience with State Farm"
We responded:
"William, your kind words and support of the Georgelyn Hicks insurance agent means alot to us all. Thank you. "
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Pam Curry

December 23, 2025

5  out of  5
rating by Pam Curry
"Thank you for your service! State Farm is a great company! I appreciate State Farm experience in every area. State Farm agents is best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terishon Ratliff

December 10, 2025

5  out of  5
rating by Terishon Ratliff
"Allana is the Best very detailed and patient"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeffrey Jordan

November 18, 2025

5  out of  5
rating by Jeffrey Jordan
"Ashley was extremely helpful and polite. I'm extremely satisfied with the whole team at this State Farm office."
We responded:
"Hi Jeffrey it great to hear that our newest team member is delivering extreme customer service at Georgelyn Hicks-State Farm Insurance "
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karen w

November 11, 2025

5  out of  5
rating by karen w
"The assistance I received when I called for new insurance was great! She was friendly and helpful. She went into detail on what coverages they offered."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Willis Albright

November 1, 2025

5  out of  5
rating by Willis Albright
"Georgelyn Hicks- State Farm is the best decision I've made in a long time excellent customer service AAA all the way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eddrina Cannon

October 29, 2025

5  out of  5
rating by Eddrina Cannon
"Tarah Alexandre is one of the office representatives at this office. She was amazing to me. Tarah is well-spoken, knowledgeable, confident, courteous and an excellent listener to meet my needs as a customer of Georgelyn Hicks State Farm in Dolton, IL. I highly recommend her. Thank You In Advance Tarah"
We responded:
"Thank you Ms Cannon for taking the time to give a review of Al and other team members in the office. We strive to give professional support as you decide on the insurance products to meet your needs. Your long term relationship with my office is very valuable to me. Georgelyn"
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shirley james

October 13, 2025

5  out of  5
rating by shirley james
"Georgelyn Hicks, State Agent provides excellent and professional service."
We responded:
"Thank you Shirley for your support of my insurance agency. Let us know if we can help other great people like you.😊"
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REZ DEE

October 8, 2025

5  out of  5
rating by REZ DEE
"very efficient and accurate"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tony Jennings

October 7, 2025

5  out of  5
rating by Tony Jennings
"Addie was fast and fair"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carolyn Richard

October 4, 2025

5  out of  5
rating by Carolyn Richard
"Addie was very intelligent and very Patient she explained everything well and took her time explaining she was very pleasant to talk to"
We responded:
"Carolyn, thank you for your review. My licensed team are always available with great customer service. Addie has years of education to help you with an informed decision on auto insurance coverage."
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Rachel Collins

September 30, 2025

5  out of  5
rating by Rachel Collins
"Addie did a wonderful job with getting a lower rate on car insurance. Thank you again"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Latarsha Welch

September 29, 2025

5  out of  5
rating by Latarsha Welch
"The best Insursnce and agent thank you so much ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"