
State Farm® Insurance Agent Georgelyn Hicks
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peggy Boyd
March 15, 2025
"THIS should be a NEGATIVE star review!! As all people do these days, I was price shopping for car insurance for my son because he had just purchased a new car. After researching I was torn between Farmers and State farm. Farmers was going to be $89.00 cheaper for a 6-month policy but my son was previously with State farm, so I remained loyal and purchased the new policy through them online. I paid the quote in full and then a couple weeks later start getting an additional bill because the quote INCREASED without any knowledge to me. Forgive my ignorance but if your quoted one price for a service, you pay the price in full one just assumes that is all that's required! This "AGENT Georgelyn Hicks" NEVER CALLS back, NEVER answers her phone either and when you call customer service, they promise you they are sending her a message and she STILL NEVER RETURNS A CALL!! This agent and company is the WORST!!! Consumers BEWARE do not use this agent...be smart and go to FARMERS!"
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Vivian Clark
January 17, 2025
"Great service the agents are helpful professionals and very friendly."
"Vivian, thank you for allowing Georgelyn Hicks State Farm to be your agents!"
denise hughes
January 14, 2025
"Awesome experience with Allana! She was helpful, patient and a delight to talk to. She gave me options to choose from. She answered all my questions. This is my go to State Farm office/agent."
"Denise, helping customers like you make our day. And I am glad your interaction with Allana was delightful. With all your questions answered. Awesome!"
Joseph Wooden
November 26, 2024
"Great customer service"
"Thank you for leaving our team a kind review, Joseph! If you ever need further assistance with your coverage needs, feel free to reach out. We appreciate you for letting us be your good neighbor! - Georgelyn Hicks - State Farm Insurance Agent"
Leslie Evans
October 24, 2024
"Paid my payment today"
"Thank you for the glowing review, Leslie! We are thrilled to hear that you had a positive experience with our office. If you ever need assistance with your insurance needs in the future, we are here to help. Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
olie Harris
September 19, 2024
"They took care of all of my insurance needs! Great people with wonderful service!"
"Hi Olie, it has been our pleasure to provide you with wonderful service! "
Lashonda Carter
September 6, 2024
"Very helpful, and friendly"
"LaShonda, thank you for this 5 star review. I'm glad that our team have been helpful and friendly. "
Meiko Askew
September 3, 2024
"Alana worked very hard in my behalf. Initially, my application was denied. Then I shared with her the sad reality that I in January 2024 I was told that I needed a Heart Transplant. I was given three weeks to move to Chicago for a bloodless operation. Sadly, I had to put a lot of things on the back burner, including timely payments of my bills. Alana submitted my application again to the underwriters citing my change of change of life event. Only with Jehovah’s help, I was approved. At a lesser amount than originally quoted. We need more Alana’s in this world! It would be a much better place. Thank you thank you again Alana. This five star rating is not an indicator of your support. Millions of moons and stars are deserved."
"Hello Meiko, Allana is an insurance agent that care and will try very hard to help. We are glad to hear of your health improvement. Allana was aware of policies that State Farm cares when life circumstances arise. God bless you"
Bobbi Wilson
August 8, 2024
"I have always had top notch service with Georgelyn Hicks and her staff. All of the agents are well experience and shows concern about their customers."
"Thank you Bobbi"
Sundiata Jackson
August 7, 2024
"Great agency"
"Awesome "
Dante Clayton
August 7, 2024
"Tarah is the most polite person ever. I wish I could give her 10 stars because she deserves it!"
"I'm grateful for your business "
Tommy Hill
July 31, 2024
"Allana very nice and have great customer service at lowing my insurance to affordable rate yes I will refer to my friends again thanks."
"Wow, Tommy, thank you for the fantastic 5-star review! We are thrilled to hear that Allana provided you with great customer service and helped lower your insurance to an affordable rate. We appreciate your kind words and look forward to assisting you and your friends with all your insurance needs. Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"