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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carl Rochelle

February 16, 2026

5  out of  5
rating by Carl Rochelle
"Very good at explaining insurance and different cost and what needed ,great patience"
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Selina Teague

January 9, 2026

5  out of  5
rating by Selina Teague
"I’ve not given any reason to have my insurance increased, NO ACCIDENTS SINCE I’ve been a customer. State Farm is a great company"
We responded:
"Selina, Thank you for taking the time to review our office. I'm always ready to discuss questions that arise. I look forward to meeting with you."
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WIlliam Ward

January 6, 2026

5  out of  5
rating by WIlliam Ward
"Courteous, knowledgeable, and kind is how I describe my experience with State Farm"
We responded:
"William, your kind words and support of the Georgelyn Hicks insurance agent means alot to us all. Thank you. "
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Pam Curry

December 23, 2025

5  out of  5
rating by Pam Curry
"Thank you for your service! State Farm is a great company! I appreciate State Farm experience in every area. State Farm agents is best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terishon Ratliff

December 10, 2025

5  out of  5
rating by Terishon Ratliff
"Allana is the Best very detailed and patient"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeffrey Jordan

November 18, 2025

5  out of  5
rating by Jeffrey Jordan
"Ashley was extremely helpful and polite. I'm extremely satisfied with the whole team at this State Farm office."
We responded:
"Hi Jeffrey it great to hear that our newest team member is delivering extreme customer service at Georgelyn Hicks-State Farm Insurance
"
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karen w

November 11, 2025

5  out of  5
rating by karen w
"The assistance I received when I called for new insurance was great! She was friendly and helpful. She went into detail on what coverages they offered."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eddrina Cannon

October 29, 2025

5  out of  5
rating by Eddrina Cannon
"Tarah Alexandre is one of the office representatives at this office. She was amazing to me. Tarah is well-spoken, knowledgeable, confident, courteous and an excellent listener to meet my needs as a customer of Georgelyn Hicks State Farm in Dolton, IL. I highly recommend her. Thank You In Advance Tarah"
We responded:
"Thank you Ms Cannon for taking the time to give a review of Al and other team members in the office. We strive to give professional support as you decide on the insurance products to meet your needs. Your long term relationship with my office is very valuable to me. Georgelyn"
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shirley james

October 13, 2025

5  out of  5
rating by shirley james
"Georgelyn Hicks, State Agent provides excellent and professional service."
We responded:
"Thank you Shirley for your support of my insurance agency. Let us know if we can help other great people like you.😊"
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Carolyn Richard

October 4, 2025

5  out of  5
rating by Carolyn Richard
"Addie was very intelligent and very Patient she explained everything well and took her time explaining she was very pleasant to talk to"
We responded:
"Carolyn, thank you for your review. My licensed team are always available with great customer service. Addie has years of education to help you with an informed decision on auto insurance coverage."
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Rachel Collins

September 30, 2025

5  out of  5
rating by Rachel Collins
"Addie did a wonderful job with getting a lower rate on car insurance.
Thank you again"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Latarsha Welch

September 29, 2025

5  out of  5
rating by Latarsha Welch
"The best Insursnce and agent thank you so much ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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hilda hassan

September 23, 2025

5  out of  5
rating by hilda hassan
"Addie was so great at what she does. She really help me with secure great prices for my car insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Betty Allen

September 20, 2025

5  out of  5
rating by Betty Allen
"The agent was very knowledgeable and her customer service skills are excellent"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeanette Davis

September 18, 2025

5  out of  5
rating by Jeanette Davis
"Love my insurance very professional and definitely make sure my insurance needs are met 🙂 I been with this company for quite sometime now I wouldn't dare leave."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cynthia Holden

August 6, 2025

5  out of  5
rating by Cynthia Holden
"I've been a customer of Georgelyn Hicks for over 30yrs. I've always receive satisfactory results when dealing with Georgelyn and her associates. Everyone is eager to assist and spends adequate time with service. Good honest customer service is hard to find."
We responded:
"Thank you, Cynthia, 30 years has gone by so quickly. We appreciate your review and the years you have placed your insurance with us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donna Wee Campbell

July 22, 2025

5  out of  5
rating by Donna Wee Campbell
"Always been there when I need them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Herbet Taylor

July 12, 2025

5  out of  5
rating by Herbet Taylor
"She gave me good advice on my policy and she helped me out with some life insurance to so give her six thumbs up"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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B B

June 19, 2025

5  out of  5
rating by B B
"Allana was very helpful and knowledgeable of the information that was presented with resolving the issue."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Oneil

June 16, 2025

5  out of  5
rating by Kimberly Oneil
"Everytime I call and speak to anyone in the office they are so nice and welcoming and answers any questions I have ! Thank you all for being so awesome 👌"
We responded:
"Hi Kimberly, We love questions so we can help you with the insurance protection that is best for you. Thank you for this 5 star GOOGLE review. Referral are always appreciated. "
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dani jackson

June 9, 2025

5  out of  5
rating by dani jackson
"This office is always kind and helpful. My grandmother has been with them for years and I appreciate their service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yvette

May 30, 2025

5  out of  5
rating by Yvette
"5/30/2025: Today I called my State Farm Office, of insurance agent Georgelyn Hicks. I spoke with one of the kindest young ladies I know, Addie. During my call, Addie was professional, respectful, kind, patient, informative and full of positive energy. She’s what good customer is, and should always be. Thank you again Addie, for shining your sunshine on me. Keep shining Addie.👏🏽😊🌹"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lorraine Underwood

May 28, 2025

5  out of  5
rating by Lorraine Underwood
"I have been with her Georgelyn Hicks since 2013. She gave me a great deal!"
We responded:
"Thank you Lorraine. The Hicks team 😊 is a family dedicated to serve you.
Lorraine I am so glad to help you find great auto insurance! "
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Monie Brown

May 28, 2025

5  out of  5
rating by Monie Brown
"I walked in to my local state farm agency and was welcomed with a wonderful warm entry. I was just going for a quote but i wonderul lady named Tarah told me theyll have me in and out also with insurance and she was right. Some of the best customer service i have ever experienced. The Agent Addie had me in and out and I also purchased additional insurance besides car insurance. The rates was wonderful and I am very happy with that. I walked in looking for a quote and walked out with insurance and made it on time for work 😎"
We responded:
"Monie, thank you for taking that walk to my office! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Samuel L Jones

May 21, 2025

5  out of  5
rating by Samuel L Jones
"Great meeting with Alana. She was supportive a great listener and well versed on what State Farm offers to meet our insurance needs. Awesome customer service."
We responded:
"Thank you, Samuel, for sharing your positive experience with Alana! We're thrilled to hear that she provided you with supportive and well-versed customer service. We're here for all your insurance needs and look forward to assisting you further. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"