Reviews
State Farm® Agent Georgelyn Hicks
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kymberly D. Nicholas
October 27, 2026
"Allana was great! She gave 5 star service. She called back within the hour with exceptional customer service ."
We responded:
"Thank you Kymberly, for this 5 star of Georgelyn Hicks-State Farm Insurance local agent "
Carl Fairley
October 19, 2026
"Always pleasant and very helpful in answering my questions also go beyond in providing possible savings on policies and needs"
We responded:
"Thank you for the amazing review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Pamela Moore
October 17, 2026
"I was offered a much better with State Farm than I had with The Hartford. I was so pleased, I told my sister and she also switched to State Farm."
We responded:
"Thanks so much for the amazing review, Pamela! We really appreciate your support here in Dolton. Just reach out anytime if you need us - we’re here for you. "
Sharon Butler
October 14, 2026
"The agency addressed my concerns quickly and professionally."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Karen im so greatful dear God Reed
September 25, 2026
"Great experience today State Farm always made me feel like family"
We responded:
"Hi Karen, your experience with our office gave me a smile to know you got the service you deserve. We ❤️#Referrals "
Phyllis Sims
September 22, 2026
"My insurance group is very professional and knowledgeable of whatever and whenever, I need there expertise."
We responded:
"We are truly grateful for your kind words regarding our professional team. It is a pleasure to know that our efforts met your expectations during your recent experience. Providing high-quality service remains our primary focus at all times. We sincerely appreciate you taking the time to share your positive feedback with us. Thank you for your support and we look forward to serving you again in the future."
SonRise Video Studio
September 8, 2026
"⭐⭐⭐⭐⭐
I had a great experience working with Aja at State Farm! She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer my questions, explain my options clearly, and make sure I understood my coverage.
Excellent customer service can be hard to find, but Aja truly went above and beyond. I really appreciate the personal attention and outstanding service.
If you’re looking for an insurance agent who cares about her customers, I highly recommend Aja! Five stars all the way!
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We responded:
"Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear about your experience with Aja. She truly cares about making sure our customers feel informed, comfortable, and confident in their coverage. Your kind words mean so much to Aja and our entire team at Georgelyn Hicks State Farm Insurance. Thank you for trusting us with your vehicle insurance needs—we appreciate you and look forward to serving you for years to come!"
Karen Trimuel
September 1, 2026
"Today we were in awe by the services provided by Allana and Addee. They were very helpful. We walked away feeling informed. Thank you both for the great customer service!!!!"
We responded:
"Hi Karen Thanks so much for the amazing review! Addie, Allana and the Hicks team really appreciate your support at the Georgelyn Hicks State Farm Office. Just reach out anytime if you need us - we’re here for you.
"
Samantha McCormick
September 1, 2026
"Allana is so very helpful!! She listened while I spoke, she is SUPER friendly and that is so helpful because buying insurance can be overwhelming. She explained everything to me and helped me walk through setting up my beacon. Thank you Allana for the wonderful customer service!!"
We responded:
"Wow - thank you Samantha, for the amazing 5-star review! It means a lot to Allana and our team here in Dolton, Hicks State Farm Insurance to know you had such a great experience with us. "
Warren Cottrell
August 27, 2026
"State Farm addressed and resolved my situation in a very expedient manner. Everything was handled efficiently, effectively, and in a timely manner. The service I received exceeded my expectations."
We responded:
"Hello Warren, Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Sandra Hall
August 20, 2026
"Allana was absolutely wonderful in assisting me with my State Farm Auto Insurance Policy! She was warm, friendly, and welcoming, with such bright energy and an uplifting spirit. She was extremely knowledgeable and made the entire process easy to understand. What stood out most was how genuinely caring she was. Allana treated me like a friend, not just a customer. I truly appreciate her patience, professionalism, and exceptional service!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Allana provided such a warm, caring, and professional experience. She truly takes pride in making insurance easy to understand while ensuring every customer feels valued and supported. We appreciate you trusting Georgelyn Hicks State Farm with your auto insurance needs and look forward to serving you for years to come!
"
Theresa Simpson
August 20, 2026
"I've had the pleasure of working with Addie ! She is a awesome state farm representative, she has assisted me with everything from home ,life & auto insurance, she's been, kind , efficient & accommodating, due to my unique work schedule. Addie has been able to answer all of my questions in a timely manner and never made me feel as if my questions were basic and would take the time to make sure I understood all of the processes. In short because of her great service I can see myself with state farm for years to come . Thanks Addie for begin AWESOME!"
We responded:
"Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear about your experience with Addie. She truly takes pride in providing kind, efficient, and personalized service, and we’re so glad she has been able to assist you with your home, life, and auto insurance needs. We especially appreciate hearing that Addie takes the time to answer your questions, work around your schedule, and make sure you feel comfortable and informed throughout the process. That’s exactly the level of service we strive to provide at Georgelyn Hicks State Farm Insurance.
"
MS DEEDE GAINES
August 18, 2026
"I’m satisfied with the business that I have have with State Farm for many years 😊 they are very kind I met them at my church a few years back!! 😊❤️ if you need insurance try them you’ll be satisfied just like me! 😊😊"
We responded:
"Awe😊 Ms. Gaines, I really appreciate your support and kind referral of our business. We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
shirley james
July 30, 2026
"Georgelyn Hicks, State Agent provides excellent and professional service."
We responded:
"Thank you Shirley for your support of my insurance agency. Let us know if we can help other great people like you.😊"
Bertha Barner
July 29, 2026
"Addie was great! They need 10 more like her.
STILL FEEL THE SAME"
We responded:
"Bertha we're 100%, glad you stopped by the Georgelyn Hicks-State Farm Insurance Dolton
"
Eatz by Marie
July 14, 2026
"I’ve been doing business with this location for over a decade now. Allana always helps me and takes care of my policy needs for my personal and my business. She is very knowledgeable, pleasant, and an exceptional addition to their team. I would definitely recommend to visit this location and make sure you ask for Allana! My family does business here as well, and has been with them for over 20 years."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Dolton to know you had such a great experience with us. We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Neecie Hoskins-Kemp
June 24, 2026
"Allana is very friendly and knowledgeable. I enjoyed working with her to start my car insurance with statefarm. She is professional and an awesome individual. She is an asset to your company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Atia Shahzad
June 9, 2026
"Was helpful polite patient alina is one of the best they have"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bruno Rengifo
May 14, 2026
"Great customer service I’ll definitely recommend"
We responded:
"Thank you for the amazing review, Bruno! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Rachel Mcmillian
May 11, 2026
"I've been with this location for 15 plus years and has never had a problem."
We responded:
"Thank you for your positive review and 4-star rating, Rachel! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Georgelyn Hicks’s Team. "
Deaner Abernathy
May 8, 2026
"I have no complaints. The service has been outstanding. I'm so happy to be eith you all!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Willis Albright
May 3, 2026
"Georgelyn Hicks- State Farm is the best decision I've made in a long time excellent customer service AAA all the way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
dre hill
April 17, 2026
"Tarah was very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Antoinette Bradley
April 7, 2026
"I was with this company for over 25+ years, introduced by my aunt Yolanda Paramore... Georgelyn Hicks and company never switched up, staying consistent with offering the Best quotes from homeowners, renters, and auto.. it was truly a Blessing to be apart of the statefarm family. Glad to see she is still ranking in as a 5star business. BLESSINGS 🙌🏽"
We responded:
"Thank you Antoinett, so much for sharing your wonderful journey with the State Farm family. Over 25 years of loyalty and trust, introduced by your aunt Yolanda, speaks volumes. My team and I strive to give consistent dedication to providing the best homeowners, renters, and auto insurance is truly inspiring. I'm grateful to have had you as part of this family, and referrals are always appreciated as we continue to serve with care. Wishing you continued blessings and joy ahead."
Erica Sanford
March 31, 2026
"Addie was very knowledgeable and helpful to my needs. Highly recommend her"
We responded:
"Erica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Georgelyn Hicks’s Team is just a call or email away!"